Frequently Asked Questions

This Agreement was last modified on 21 June 2021

What Shipping Methods Are Available?

At Bigbrand4U.com, our sympathy to everyone affected by the coronavirus (COVID-19). Our priorities during this period are keeping our employees safe and healthy and we continue to provide you with the highest level of service.

BB4U website, distribution centers and customer service are open and operating with no interruptions in our service. Please be assured all our shipping partners carriers are also operating as usual including the postal service, Fedex, DHL, UPS and all other carriers.

How Long Will it Take To Get My Package?

Delivery time for an order completely depends on the location where it is to be delivered.

We try our best to provide you with fastest options.

UAE:
The delivery for our major destinations in United Arab Emirates is expect within 1-2 working days after placing the order.

Saudi Arabia:
The delivery promise for our destinations in Saudi Arabia is 5-7 working days. However it depends on the customs T&C.

Other Destinations:
The delivery promise for our destinations in India, Moscow and Baku takes 7-10 working days depending on Custom clearance T&C .apply

How Do I Track My Order?

Once you place your order we handed over to our delivery partner DHL, ARAMEX, UPS, EmPOst and tracking number will be email to you. You can track your shipments on the website of our delivery partner.

Do I Need an Account to Place an Order?

No, you can checkout as Guest but we recommend you to register and avil premium discounts and deals on your email.